We are seeking a Sales Manager to join our Personal Care team, based in either Zaventem, Belgium, or Hoofddorp, Netherlands.

About Barentz

Barentz is the global specialty ingredients solution provider. The company sources branded specialty ingredients from leading manufacturers worldwide and its ingredient experts provide value-added technical support which includes pre-mixing, blending, ingredient formulation and ingredient testing from its state-of-the-art, customized formulation centers and application laboratories in EMEA, Americas and Asia-Pacific.

Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America, and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of €2.4 billion, the company employs over 2,700 people worldwide and serves more than 27,000 customers. For more information, visit: www.barentz.com

At Barentz, our core values drive our success: One Team, Knowledge-Driven, Strong Partners, Entrepreneurial, Change, and Integrity. We are one team with one goal – to achieve greatness together! If you’re passionate about these values and ready to make a difference, we want you on our team!

About this role

Job Purpose

Handling General Sales Operations, including face-to-face and remote selling to both new and existing customers through various sales channels, assessing customer needs, developing sales bids and proposals and executing the sales contract, and identifying and building relationships with prospective customers, aligned with the sales strategy to ensure the achievement of sales targets.

Tasks and responsibilities

• Initiate/follow up sales, including price indications, offers, product and sales data, orders, forecasts, contracts, samples, complaints, and projects.
• Realize sales targets and budget (including the Sales Support part).
• Visit customers for sales and customer satisfaction purposes.
• Develop new strategic business partners/principals, in collaboration with New Business Development.
• Manage relationships with external suppliers, traders and customers, and internally with Supply Chain and QA.
• Purchase products for sales purposes, in collaboration with Supply Chain and QA where needed.
• Report sales orders and customer or product data in CRM.
• Process distribution, drop shipment, and commission orders.
• Help in managing old stock and deciding on old stock use for sales orders.
• Sign off/approve margin calculations and prices.
• Collect and send related documents to the Supply Chain or QA.
• Collect and update market info in CRM to support today’s and future business.
• Correct sales and customer data processing in CRM / Scala and keep this data up to date.
• Manage Team lead sales support and sales support coordinator regarding priorities.
• Respect ISO & QA procedures and collaborate with QA in case of (new) product verification.
• Achieve KPI’s.

Critical results

• Managing the following General Sales Operations processes to ensure the achievement of sales targets
• Sales of products to B2B customers
• Development of existing and new B2B customers
• Consultation of customers in their formulations and application developments
• After-sales service incl. non-conformity management with the support of internal expertsBudget, forecast, stock optimization, price, and margin management
• Continuous collection and documentation (ERP/CRM) of market information about customers, products, competition, suppliers, applications, and market trends
• Execution of sales and marketing strategies