We are looking for a Sales Manager to join our Pharmaceuticals Division based in Istanbul, Turkey.

About Barentz

Barentz is the global specialty ingredients solution provider. The company sources branded specialty ingredients from leading manufacturers worldwide and its ingredient experts provide value-added technical support which includes pre-mixing, blending, ingredient formulation, and ingredient testing from its state-of-the-art, customized formulation centers and application laboratories in EMEA, Americas, and Asia-Pacific.

Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of €2.4 billion, the company employs over 2,700 people worldwide and serves more than 27,000 customers. For more information, visit: www.barentz.com

About this role

Job Purpose

We are searching for a Sales Manager to join our Pharma Division in Turkey with a deep understanding of the pharmaceutical ingredients market, especially in excipients, active pharmaceutical ingredients, and nutraceuticals. A person who is knowledgeable and well-networked across the Turkish pharmaceutical manufacturing industry. This position will be responsible for handling General Sales Operations, including face-to-face and remote selling to both new and existing customers through various sales channels, assessing customer needs, developing sales bids and proposals and executing the sales contracts, identifying and building relationships with prospective customers, aligned with the sales strategy to ensure the achievement of sales targets.

Tasks and responsibilities

Managing the following General Sales Operations processes to ensure the achievement of sales targets:

• Sales of products to B2B customers
• Development of existing and new B2B customers
• Consultation of customers in their formulations and application developments
• Project pipeline management, documentation, and follow-up.
• After-sales service incl. non-conformity management
• Budget, forecast, stock optimization, price, and margin management.
• Continuous collection and documentation (ERP/CRM) of market information about customers, products, competition, suppliers, applications, and market trends
• Execution of sales and marketing strategies
• Active contribution to rollouts of new principals
• Contribution as local principal manager for dedicated principals
• Initiate/follow up sales, including price indications, offers, product and sales data, orders, forecasts, contracts, samples, complaints, and projects.
• Realize sales targets and budget.
• Visit customers for sales and customer satisfaction purposes.
• Develop new strategic business partners/principals.
• Manage relationships with external suppliers, traders, and customers, and internally with Supply Chain, Customer Service, and QA.
• Purchase products for sales purposes, in collaboration with Supply Chain and QA where needed.
• Enter all sales-related activities in CRM: Visits, Calls, Samples, Business Opportunities, and Quotes.
• Report sales orders and customer or product data in CRM.
• Process distribution, drop shipment, and commission orders.
• Help in managing old stock and deciding on old stock use for sales orders.
• Sign off/approve margin calculations and prices.
• Collect and send related documents to the Supply Chain or QA.
• Collect and update market info in CRM to support today’s and future business.
• Correct sales and customer data processing in CRM / Scala and keep this data up to date.
• Respect ISO & QA procedures and collaborate with QA in case of (new) product verification.
• Represent the company at industry-related trade fairs, exhibitions, and conferences.
• Achieve KPI’s.