We are looking for a Sales Support & Demand Planning to join our Human Nutrition team based in Hoofddorp Netherlands.

About Barentz

Barentz is the global specialty ingredients solution provider. The company sources branded specialty ingredients from leading manufacturers worldwide and its ingredient experts provide value-added technical support which includes pre-mixing, blending, ingredient formulation and ingredient testing from its state-of-the-art, customized formulation centers and application laboratories in EMEA, Americas and Asia-Pacific.

Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America, and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of €2.4 billion, the company employs over 2,700 people worldwide and serves more than 27,000 customers. For more information, visit: www.barentz.com

At Barentz, our core values are the foundation of our success. They unite and inspire us, define our identity, and guide our daily efforts. We are one team with one goal, driven to achieve greatness together! Our core values: One Team, Knowledge Driven, Strong Partners, Entrepreneurial, Change and Integrity. If you’re passionate about these values and ready to make a difference, we want you on our team! Apply now and be a part of our exciting journey to achieve our purpose!

About this role

Job Purpose: Demand Planning & Sales Support

Are you a proactive team player with a talent for forecasting, planning, and supporting a smooth sales process? In this dual role, you’ll play a vital part in both demand planning and sales support, ensuring that our inventory aligns with customer demand while also delivering exceptional support to our sales team and B2B customers.

You’ll forecast product demand accurately to maintain optimal inventory levels. Working closely with our sales and supply chain teams, your insights will help ensure that customer demand is met in a timely and efficient manner, contributing to seamless operations and customer satisfaction. You’ll provide valuable support to Sales Managers by handling administrative tasks and managing order processes. As a point of contact for our B2B customers, you’ll assist throughout the sales cycle to ensure a smooth and satisfying experience, aligning with our overall sales strategy.

This combined role is perfect for someone who enjoys both the analytical side of demand planning and the interpersonal aspect of sales support. If you're ready to make a real impact across multiple functions, we’d love to hear from you!

Tasks & Responsibilities

Demand Planning:

• Develop short- and long-term Demand Plans for assigned suppliers using statistical analysis and ERP reports to ensure optimal stock levels.
• Actively support the S&OP process by presenting demand insights and ensuring data accuracy, collaborating with cross-functional teams (sales, quality, supply chain, and more) to align demand plans.
• Provide detailed forecasts and purchase estimates to principal managers and suppliers, inputting data as required.
• Prepare Purchase Proposal Advices and closely monitor inventory, recommending adjustments to align with customer demand and optimize company KPIs.
• Respond to availability inquiries, approve material allocations, and make data-driven recommendations for safety stock.

Sales Support:

• Partner with the sales team to reach key performance targets, setting up accurate quotes and managing contracts and forecasts.
• Support Sales Managers in developing account plans and long-term sales strategies, contributing to closing deals and managing business opportunities.
• Ensure precise data entry in CRM/ERP systems, updating market information to support future business growth.
• Manage customer forecast, contracts and sales orders, setting up calculations in support of customer quotes, manging, handle customer complaints (non-conformities), and resolve processing errors.
• Assist with customer inquiries via email and phone, enhancing the overall customer experience.