We are seeking a Supply Chain and Sales Support Specialist who has good communication skills and experience of at least 2+ years in sales support and supply chain operations based in Istanbul Turkey.

About Barentz

Barentz is the global specialty ingredients solution provider. The company sources branded specialty ingredients from leading manufacturers worldwide and its ingredient experts provide value-added technical support which includes pre-mixing, blending, ingredient formulation and ingredient testing from its state-of-the-art, customized formulation centers and application laboratories in EMEA, Americas and Asia-Pacific.

Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America, and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of €2.4 billion, the company employs over 2,700 people worldwide and serves more than 27,000 customers. For more information, visit: www.barentz.com

At Barentz, our core values are the foundation of our success. They unite and inspire us, define our identity, and guide our daily efforts. We are one team with one goal, driven to achieve greatness together! Our core values: One Team, Knowledge Driven, Strong Partners, Entrepreneurial, Change and Integrity. If you’re passionate about these values and ready to make a difference, we want you on our team! Apply now and be a part of our exciting journey to achieve our purpose!

What we do

• Delivering better Ingredient Solutions
• Thousands of customers worldwide have access to our world-class principal ingredients and their brands. For our customers, we provide access to the best ingredient solutions available to add value.
• We are ambassadors, technological experts, networkers, and a business platform connecting ingredients manufacturers and users across all areas. Additionally, we source complementary ingredients, formulate custom products, and apply our market- and technological knowledge.
• As a result, we deliver better ingredient solutions for our customers, for consumers, and the planet.

About this role

What are your responsibilities;

• Prepare and maintain sales documents such as proposals, contracts, and presentations. Manage and update customer databases (e.g., CRM software).
• Monitor and track sales metrics, generating reports for the sales team and management.
• Respond to customer inquiries, resolving issues promptly or escalating as necessary.
• Provide product or service information to clients when requested.
• Follow up with clients to ensure satisfaction and identify upselling opportunities.
• Assist in the preparation and delivery of promotional materials. 
• Collaborate with other departments (e.g., sales, accounting) to fulfill client orders.
• Managing the sample delivery process
• Process sales orders accurately and ensure timely delivery.
• Reviewing customer orders/forecasts against existing stock and planning monthly/weekly shipments for imports.
• Coordinate with the finance team on invoicing and payment tracking.
• Overseeing daily warehouse, transportation, and customs broker activities, including inventory controls and inbound/outbound operations.
• Preparing supplier purchase orders and import files.
• Monitoring the logistics and warehouse operations.Coordinating with customs brokers to follow up on import documents.
• Conducting monthly stock checks in warehouses and reporting damages or losses.
• Organizing transportation with contracted carriers.Identifying and implementing cost-saving projects.
• Managing internal/external audit processes.